Carolina Smiles Dentistry respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, join Carolina Smile Club, contact our office, schedule an appointment, receive email or text communications, or interact with our digital advertising.

We may collect personal information that you choose to provide, including your name, phone number, email address, appointment request details, and other information submitted through our website, forms, calls, emails, or text messages.

We may also collect general website usage information, such as pages visited, links clicked, device type, browser type, approximate location, and how visitors interact with our website. This information helps us improve our website, measure marketing performance, and better understand how people find and use our services.

Carolina Smiles Dentistry may use your information to respond to your questions, schedule appointments, provide information about Carolina Smile Club, send appointment-related communications, share practice updates, send promotional emails or text messages when permitted, improve our website, measure advertising performance, and provide a better patient experience.

If you provide your email address or phone number, Carolina Smiles Dentistry may contact you by email or text message regarding appointments, dental services, Carolina Smile Club, special offers, practice updates, or other information related to our office.

By submitting your contact information, you agree that Carolina Smiles Dentistry may contact you using the information provided. Message and data rates may apply for text messages. Message frequency may vary.

You may opt out of marketing text messages at any time by replying STOP. You may request help by replying HELP or by calling our office at (919) 620-6700. You may unsubscribe from marketing emails by using the unsubscribe link provided in the email or by contacting our office directly.

Opting out of marketing messages will not prevent us from sending important appointment-related, account-related, or legally required communications when applicable.

Carolina Smiles Dentistry does not sell your mobile phone number or text message opt-in information. Mobile opt-in data, consent records, and text messaging information will not be shared with third parties for their own marketing or promotional purposes.

We may share information with trusted service providers who help us send text messages, manage communications, operate our website, or provide services on our behalf. These providers are only authorized to use information as needed to perform services for Carolina Smiles Dentistry.

Our website may use cookies, tracking technologies, and advertising tools, including the Meta/Facebook Pixel, to help us understand website activity, measure campaign performance, improve advertising, and show relevant ads to visitors on platforms such as Facebook and Instagram.

These tools may collect information about your visit, including pages viewed, buttons clicked, website interactions, device information, and browser information. Meta and other advertising platforms may use this information according to their own privacy policies and settings.

You can manage cookie preferences through your browser settings. You may also adjust your advertising preferences through your Facebook, Instagram, or Meta account settings.

Carolina Smiles Dentistry is committed to protecting patient privacy. Information related to your dental care, treatment, appointments, or health history may be protected under applicable health privacy laws, including HIPAA.

This website Privacy Policy explains how we handle website, marketing, and general contact information. It does not replace Carolina Smiles Dentistry’s HIPAA Notice of Privacy Practices, which explains how protected health information may be used and disclosed for treatment, payment, healthcare operations, and other legally permitted purposes.

If you have questions about your patient privacy rights or would like a copy of our Notice of Privacy Practices, please contact Carolina Smiles Dentistry at (919) 620-6700.

Carolina Smiles Dentistry may share information with trusted vendors and service providers who help us operate our website, manage communications, provide email and text messaging services, support advertising, process forms, analyze website performance, or assist with business operations.

We may also disclose information when required by law, to protect our rights, to prevent fraud or misuse, or as necessary to provide requested services.

We do not sell personal information in the ordinary sense of exchanging it for money. However, some privacy laws may define certain advertising or tracking activities as “sharing” or “targeted advertising.” Where required by law, users may have the right to opt out of certain tracking or advertising uses.

Carolina Smiles Dentistry provides dental services for both children and adults. Information about a child should be submitted by a parent, guardian, or authorized adult. We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement.

We use reasonable administrative, technical, and physical safeguards to help protect the information we collect. While we work to protect your information, no website, email system, text messaging system, or online transmission can be guaranteed to be completely secure.

Our website may include links to third-party websites or platforms. Carolina Smiles Dentistry is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any third-party sites they visit.

You may contact us to update your contact information, ask questions about your information, opt out of marketing communications, or request additional information about our privacy practices.

To opt out of marketing text messages, reply STOP.

To unsubscribe from marketing emails, click the unsubscribe link in the email or contact our office.

To speak with our team, call Carolina Smiles Dentistry at (919) 620-6700.

Carolina Smiles Dentistry may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date. Continued use of our website after updates are posted means you accept the revised Privacy Policy.

If you have questions about this Privacy Policy, our communications, or how your information is used, please contact:

Carolina Smiles Dentistry

Phone: (919) 620-6700

Website: https://www.carolinasmileclub.com/